Privacy policy

Privacy Policy

Effective Date: January 1, 2026

Falcon Secure Storage LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, falconsecurestorage.com (the “Site”).

By using this Site, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:


a. Personal Information

When you fill out a form, contact us, or enroll in online services, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing and payment information

  • Unit or account information related to storage services


b. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring website or link

This information helps us understand how visitors use our Site and improve performance and security.


2. How We Use Your Information

We use collected information to:

  • Provide and manage storage services

  • Set up online accounts and automatic payments

  • Respond to inquiries and customer service requests

  • Send billing notices, service updates, or important communications

  • Improve our website and customer experience

  • Comply with legal, regulatory, or security requirements


3. Payment Information

Payment processing is handled by secure third-party payment processors. Falcon Secure Storage does not store full credit card numbers on our servers. Payment information is transmitted securely using industry-standard encryption.


4. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze traffic and usage patterns

  • Enhance user experience

You can adjust your browser settings to disable cookies, though some features of the Site may not function properly.


5. Information Sharing and Disclosure

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating our business (payment processors, software providers, etc.)

  • When required by law, court order, or legal process

  • To protect the rights, safety, or property of Falcon Secure Storage, our customers, or others

All third-party providers are required to safeguard your information.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take security seriously and continuously improve our protections.


7. Your Choices and Rights

You may:

  • Request access to or correction of your personal information

  • Request deletion of your information where legally permitted

  • Opt out of non-essential communications

To make a request, contact us using the information below.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.


9. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

11. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Falcon Secure Storage. This includes SMS messages for account notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://falconsecurestorage.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://www.falconsecurestorage.com.
  • Visit https://falconsecurestorage.com/privacy-policy/ for privacy policy and [Terms URL] for Terms of Service.
We do not sell or rent your personal information.


12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Falcon Secure Storage
📧 Email: contact@falconsecurestorage.com
📞 Phone: (253) 858-8978